{"id":3995,"date":"2020-11-30T02:05:26","date_gmt":"2020-11-30T02:05:26","guid":{"rendered":"https:\/\/techclot.com\/index.php\/2020\/11\/30\/how-this-proptech-startup-is-disrupting-the-real-estate-market-with-draws-and-flash-sales\/"},"modified":"2020-11-30T02:05:26","modified_gmt":"2020-11-30T02:05:26","slug":"how-this-proptech-startup-is-disrupting-the-real-estate-market-with-draws-and-flash-sales","status":"publish","type":"post","link":"https:\/\/techclot.com\/index.php\/2020\/11\/30\/how-this-proptech-startup-is-disrupting-the-real-estate-market-with-draws-and-flash-sales\/","title":{"rendered":"How this proptech startup is disrupting the real estate market with draws and flash sales"},"content":{"rendered":"<p><a href=\"https:\/\/www.google.com\/url?rct=j&#038;sa=t&#038;url=https:\/\/yourstory.com\/herstory\/2020\/11\/proptech-startup-real-estate-market&#038;ct=ga&#038;cd=CAIyHDkyYmU1MGQ5NjY1NjYxZTA6Y28udWs6ZW46R0I&#038;usg=AFQjCNGjybZpc0UrTJFlKrI16ht6y5cUYg\">How this proptech startup is disrupting the real estate market with draws and flash sales<\/a><\/p>\n<p><p>During an online sales season that was sending many on a shopping spree several years ago, Swapna More asked her driver what was on his shopping list.&nbsp;<\/p>\n<p>The driver\u2019s response became the genesis for her latest venture <strong>KAGAAY.<\/strong> He told her, \u201cI wish I could grab a house at the best price, just like the sales going on Amazon and platforms. It would be great if I can get a home at the best price the way I bought my mobile.\u201d&nbsp;<\/p>\n<p>Swapna was intrigued by how he commoditised houses while for most people, buying a home was an emotional process, entailing many site visits, opinion gathering, location sieving, and more.&nbsp;<\/p>\n<p>In <strong>2019, <\/strong>she started <strong>KAGAAY, a gamified sales enablement platform <\/strong>to deliver the right price asset advantage to buyers and investors and fast track asset liquidation for realtors and bankers.<\/p>\n<h2>The team behind the idea<\/h2>\n<p>Swapna ventured into the real estate sector with her husband in 2011. After working with several developers to market their real estate products, she felt uncomfortable with them not delivering on their promises and started Commander Estate Developers LLP in 2016.&nbsp;<\/p>\n<p>A serial entrepreneur, she has also dabbled in the restaurant business by co-founding Aghamarshana Hospitality LLP and Tapariwaala caf\u00e9 in Navi Mumbai and Ambernath.&nbsp;<\/p>\n<p>Co-founded with her husband, Wing Commander <strong>Deepak More,<\/strong> the duo was joined by <strong>Tushar Desai <\/strong>as Chief Technical Officer and several veterans from real estate industry.&nbsp;<\/p>\n<p>Tushar brings with him over two decade\u2019s experience in the IT industry and leverages artificial intelligence and machine learning tech for KAGAAY.<\/p>\n<figure class=\"image embed\" contenteditable=\"false\" data-id=\"353425\" data-url=\"https:\/\/images.yourstory.com\/cs\/4\/211ccaf00e6d11e997fe8f165dce9bb1\/Whaaaaaaaaaaaaaaaaaaaaaaaaa-1606643253607.png\" data-alt=\"Proptech\" align=\"center\"><img data-recalc-dims=\"1\" decoding=\"async\" class=\"disableEmbedPointerEvents lazyimg\" id=\"353425\" src=\"https:\/\/i0.wp.com\/images.yourstory.com\/cs\/4\/211ccaf00e6d11e997fe8f165dce9bb1\/Whaaaaaaaaaaaaaaaaaaaaaaaaa-1606643253607.png?w=640&#038;ssl=1\" alt=\"Proptech\"   data-src=\"https:\/\/images.yourstory.com\/cs\/4\/211ccaf00e6d11e997fe8f165dce9bb1\/Whaaaaaaaaaaaaaaaaaaaaaaaaa-1606643253607.png?fm=png&amp;auto=format\"><figcaption class=\"disableEmbedPointerEvents\" align=\"left\"><\/figcaption><\/figure>\n<h2>How does KAGAAY work?<\/h2>\n<p>A mobile application-based product, realtors can onboard their properties, offer exclusive discounted prices, and participate in various games like Draw of Lots and Flash Sales to attract buyers and generate faster sales. Realtors must subscribe to the startup\u2019s membership programme.&nbsp;<\/p>\n<p>The proptech startup mandates that only realtors or agencies having exclusive rights to sell the units post on the platform.<\/p>\n<p>For buyers, the platform offers virtual tours of properties including bird\u2019s eye view, 3D walk through, 2D Plans, GPS location and information on the neighbourhood for residential, commercial, or just the plot of land.<\/p>\n<p>If interested in a property, an Earnest Money Deposit (EMD) of about four to five percent of offered value on a property should be paid to block the unit. Within a month, buyers can complete an agreement with the respective realtors. KAGAAY charges success fees to realtors on every sale closed.<\/p>\n<p>Swapna says the gamified aspect is helpful in dealing with sluggish sales cycles that plagues the real estate market today.&nbsp;<\/p>\n<p>\u201cAnything which is sluggish needs motivation, reward, and recognition. Today, customers are showing interest, conducting numerous site visits online, and negotiating for the \u201cright\u201d price on our platform,\u201d she explains.<\/p>\n<p>She further states that gamification helps \u201cengage people meaningfully with interactions that would otherwise be considered bland,\u201d according to Dr Lennart Nacke, Director of HCI Games Group at the University of Waterloo\u2019s Games Institute in Canada.<\/p>\n<p>In the game, <em>Draw of Lots<\/em>, there are a limited set of properties at exclusive discounted price for one month where buyers can try their luck. Winners who secure the properties can further participate in Bumper Draw to avail more discounts upon winning.&nbsp;<\/p>\n<p>Games like <em>Flash Sale <\/em>running for 12 to 36 hours plays on the audience\u2019s fear of missing out to grab exclusive deals on the platform.<\/p>\n<h2>Navigating real estate market&nbsp;<\/h2>\n<figure class=\"image embed\" contenteditable=\"false\" data-id=\"353424\" data-url=\"https:\/\/images.yourstory.com\/cs\/4\/211ccaf00e6d11e997fe8f165dce9bb1\/real-estate-technology-1591191396925-1606643171899.png\" data-alt=\"proptech startup\" data-caption=\"\n\n<p><\/p>\n<p>&#8221; align=&#8221;center&#8221;><img decoding=\"async\" class=\"disableEmbedPointerEvents lazyimg\" id=\"353424\" src=\"https:\/\/images.yourstory.com\/cs\/4\/211ccaf00e6d11e997fe8f165dce9bb1\/real-estate-technology-1591191396925-1606643171899.png?fm=png&amp;auto=format&amp;blur=500\" alt=\"proptech startup\" height=\"auto\" width=\"100%\" data-src=\"https:\/\/images.yourstory.com\/cs\/4\/211ccaf00e6d11e997fe8f165dce9bb1\/real-estate-technology-1591191396925-1606643171899.png?fm=png&amp;auto=format\"><figcaption class=\"disableEmbedPointerEvents\" align=\"left\"><\/figcaption><\/figure>\n<p>KAGAAY\u2019s concept was initially met with doubt from most people in the real estate industry. But their first draw on December 25 last year spoke volumes where buyers exceeded the 196 flats offered on special price starting from Rs 17,17,000 by three times.<\/p>\n<blockquote><p>According to Swapna, they saw 521 registrations on the platform, 421 applications for the draw, and collected Rs 21 lakh. The event generated a business of Rs 49 crore from the sale of 196 flats within a month.<\/p><\/blockquote>\n<p>Started with an initial investment of <strong>Rs 2 crore, <\/strong>KAGAAY plans on launching a revamped version in 2021 and break even soon. They are now burning cash for marketing and human resources.<\/p>\n<p>\u201cThere are many discovery platforms in the market, making information available to buyers on digital platforms. However, KAGAAY offers the opportunity to negotiate with realtor and make them quote the \u2018right\u2019 price,\u201d says Swapna who is also the state chairperson for Maharashtra\u2019s Confederation of Indian Micro, Small and Medium Enterprises.<\/p>\n<p>Conducting real estate business on digital platforms has become important as movements are restricted in times of COVID-19.&nbsp;<\/p>\n<p>The startup claims to be in talks with various government agencies <strong>to achieve 100 percent automation in real estate purchase and registration processes.<\/strong>&nbsp;With more than 10,000 inventories on board, it is now gearing up for a mega flash sale and a draw of lots in January 2021.&nbsp;<\/p>\n<\/p>\n<p>Published at Mon, 30 Nov 2020 00:33:45 +0000<\/p>\n<p><a href=\"https:\/\/www.google.com\/url?rct=j&#038;sa=t&#038;url=https:\/\/www.bbc.co.uk\/news\/business-54881746&#038;ct=ga&#038;cd=CAIyHDkyYmU1MGQ5NjY1NjYxZTA6Y28udWs6ZW46R0I&#038;usg=AFQjCNGQemmcHiEHp5Ho_mEW0A6rEyaWAw\">The tech allowing thousands of students to sit exams at home<\/a><\/p>\n<p><style data-emotion-css=\"94m6rd-HeadingWrapper\">.css-94m6rd-HeadingWrapper.css-94m6rd-HeadingWrapper > *:not([hidden]):not(style) ~ *:not([hidden]):not(style)<\/style>\n<style data-emotion-css=\"vk3nhx-ComponentWrapper\">.css-vk3nhx-ComponentWrapper<\/style>\n<div data-component=\"image-block\" class=\"css-vk3nhx-ComponentWrapper e1xue1i80\">\n<style data-emotion-css=\"1759m9z-StyledFigure\">.css-1759m9z-StyledFigure<\/style>\n<figure class=\"css-1759m9z-StyledFigure e34k3c20\">\n<style data-emotion-css=\"kwaqyc-StyledFigureContainer\">.css-kwaqyc-StyledFigureContainer<\/style>\n<div class=\"css-kwaqyc-StyledFigureContainer e34k3c22\">\n<style data-emotion-css=\"1xtcmof-Placeholder\">.css-1xtcmof-Placeholder.css-1xtcmof-Placeholder img<\/style>\n<p><span class=\"css-1xtcmof-Placeholder e16icw910\"><span><\/p>\n<div>\n<style data-emotion-css=\"evoj7m-Image\">.css-evoj7m-Image<\/style>\n<p><img data-recalc-dims=\"1\" decoding=\"async\" alt=\"A student sat at her laptop\" data-srcset=\"https:\/\/ichef.bbci.co.uk\/news\/240\/cpsprodpb\/8E86\/production\/_115668463_gettyimages-1187635164.jpg 240w, https:\/\/ichef.bbci.co.uk\/news\/320\/cpsprodpb\/8E86\/production\/_115668463_gettyimages-1187635164.jpg 320w, https:\/\/ichef.bbci.co.uk\/news\/480\/cpsprodpb\/8E86\/production\/_115668463_gettyimages-1187635164.jpg 480w, https:\/\/ichef.bbci.co.uk\/news\/624\/cpsprodpb\/8E86\/production\/_115668463_gettyimages-1187635164.jpg 624w, https:\/\/ichef.bbci.co.uk\/news\/800\/cpsprodpb\/8E86\/production\/_115668463_gettyimages-1187635164.jpg 800w\" data-src=\"https:\/\/i0.wp.com\/c.files.bbci.co.uk\/8E86\/production\/_115668463_gettyimages-1187635164.jpg?resize=640%2C360&#038;ssl=1\" width=\"640\" height=\"360\" class=\"css-evoj7m-Image ee0ct7c0 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 640px; --smush-placeholder-aspect-ratio: 640\/360;\"><\/div>\n<p><\/span><\/span><\/p>\n<style data-emotion-css=\"1ecljvk-StyledFigureCopyright\">.css-1ecljvk-StyledFigureCopyright<\/style>\n<p><span class=\"css-1ecljvk-StyledFigureCopyright e34k3c23\">Getty Images<\/span><\/div>\n<style data-emotion-css=\"1rnnz6t-StyledFigureCaption\">.css-1rnnz6t-StyledFigureCaption<\/style>\n<\/figure>\n<\/div>\n<style data-emotion-css=\"uf6wea-RichTextComponentWrapper\">.css-uf6wea-RichTextComponentWrapper<\/style>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<style data-emotion-css=\"83cqas-RichTextContainer\">.css-83cqas-RichTextContainer.css-83cqas-RichTextContainer > *:not([hidden]):not(style) ~ *:not([hidden]):not(style)<\/style>\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p><style data-emotion-css=\"14iz86j-BoldText\">.css-14iz86j-BoldText<\/style>\n<p><b class=\"css-14iz86j-BoldText e5tfeyi0\">The phones began ringing off the hook at Piero Tintori&#8217;s company Better Examinations back in April.<\/b><\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>His tech business allows tens of thousands of students to remotely sit exams at the same time, with each needing just a laptop, a webcam and an internet connection.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>The firm&#8217;s software uses machine learning (ML), an advanced form of artificial intelligence, to detect patterns in user behaviour that could indicate attempts to cheat. Its technology can also automatically mark multiple-choice answers and mathematics exams.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>In addition, it checks each exam-sitter&#8217;s identity using the webcam, to ensure that no-one else is sitting the test for them. The Better Examinations program also temporarily restricts access to the internet, or certain websites and applications on each person&#8217;s computer.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>&#8220;We had 60 organisations from all over the world contact us out of the blue, who wanted to run exams online in May and June,&#8221; says Mr Tintori. &#8220;Everything from universities, to professional organisations, to schools.&#8221;<\/p>\n<\/div>\n<\/div>\n<style data-emotion-css=\"18mjolk-ComponentWrapper\">.css-18mjolk-ComponentWrapper<\/style>\n<div data-component=\"image-block\" class=\"css-18mjolk-ComponentWrapper e1xue1i80\">\n<figure class=\"css-1759m9z-StyledFigure e34k3c20\">\n<div class=\"css-kwaqyc-StyledFigureContainer e34k3c22\"><span class=\"css-1xtcmof-Placeholder e16icw910\"><span><\/p>\n<div><img data-recalc-dims=\"1\" decoding=\"async\" alt=\"Piero Tintori, chief executive of Better Examinations\" data-srcset=\"https:\/\/ichef.bbci.co.uk\/news\/240\/cpsprodpb\/A0E2\/production\/_115668114_22780ed3-8c98-4dc2-b539-51cfda2c40bb.jpg 240w, https:\/\/ichef.bbci.co.uk\/news\/320\/cpsprodpb\/A0E2\/production\/_115668114_22780ed3-8c98-4dc2-b539-51cfda2c40bb.jpg 320w, https:\/\/ichef.bbci.co.uk\/news\/480\/cpsprodpb\/A0E2\/production\/_115668114_22780ed3-8c98-4dc2-b539-51cfda2c40bb.jpg 480w, https:\/\/ichef.bbci.co.uk\/news\/624\/cpsprodpb\/A0E2\/production\/_115668114_22780ed3-8c98-4dc2-b539-51cfda2c40bb.jpg 624w, https:\/\/ichef.bbci.co.uk\/news\/800\/cpsprodpb\/A0E2\/production\/_115668114_22780ed3-8c98-4dc2-b539-51cfda2c40bb.jpg 800w\" data-src=\"https:\/\/i0.wp.com\/c.files.bbci.co.uk\/A0E2\/production\/_115668114_22780ed3-8c98-4dc2-b539-51cfda2c40bb.jpg?resize=640%2C360&#038;ssl=1\" width=\"640\" height=\"360\" class=\"css-evoj7m-Image ee0ct7c0 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 640px; --smush-placeholder-aspect-ratio: 640\/360;\"><\/div>\n<p><\/span><\/span><span class=\"css-1ecljvk-StyledFigureCopyright e34k3c23\">Better Examinations<\/span><\/div>\n<\/figure>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>With the firm&#8217;s headquarters in Dublin, plus offices in the US, Australia and Poland, it uses Amazon&#8217;s cloud computing system Amazon Web Services, to allow everything to work online.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>Mr Tintori says he was also contacted directly by five governments (whom he declines to name), who were keen for school exams to go ahead.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"unordered-list-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<style data-emotion-css=\"1pzprxn-BulletListContainer\">.css-1pzprxn-BulletListContainer.css-1pzprxn-BulletListContainer *:not([hidden]):not(style) ~ *:not([hidden]):not(style).css-1pzprxn-BulletListContainer ul.css-1pzprxn-BulletListContainer ol<\/style>\n<div class=\"css-1pzprxn-BulletListContainer e5tfeyi3\">\n<ul role=\"list\">\n<li>\n<style data-emotion-css=\"yidnqd-InlineLink\">.css-yidnqd-InlineLink:link.css-yidnqd-InlineLink:visited.css-yidnqd-InlineLink:link,.css-yidnqd-InlineLink:visited.css-yidnqd-InlineLink:link:hover,.css-yidnqd-InlineLink:visited:hover,.css-yidnqd-InlineLink:link:focus,.css-yidnqd-InlineLink:visited:focus@supports (text-underline-offset:0.25em).css-yidnqd-InlineLink:link:hover,.css-yidnqd-InlineLink:visited:hover,.css-yidnqd-InlineLink:link:focus,.css-yidnqd-InlineLink:visited:focus}<\/style>\n<p><a href=\"https:\/\/www.bbc.co.uk\/news\/technology-54538228\" class=\"css-yidnqd-InlineLink e1no5rhv0\">The AI that spots Alzheimer&#8217;s from cookie drawing<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>Better Examinations is just one example of the increased use of ML in response to this year&#8217;s pandemic, with the technology being used to do work far more quickly than humans, such as marking exam papers.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>But what exactly is ML? It is a method of data analysis, whereby computer algorithms are used to speedily process vast amounts of data, to make predictions, identify patterns and replicate actions that humans do in their day-to-day jobs.  <\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>The use of ML is expected to grow so much over the next four years that its estimated global economic value is expected to rise from $7.3bn (\u00a35.7bn) this year, to $30.6bn in 2024, <a href=\"https:\/\/www.marketresearchfuture.com\/reports\/machine-learning-market-2494\" class=\"css-yidnqd-InlineLink e1no5rhv0\">according to one study<\/a>.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"image-block\" class=\"css-18mjolk-ComponentWrapper e1xue1i80\">\n<figure class=\"css-1759m9z-StyledFigure e34k3c20\">\n<div class=\"css-kwaqyc-StyledFigureContainer e34k3c22\"><span class=\"css-1xtcmof-Placeholder e16icw910\"><span><\/p>\n<div><img data-recalc-dims=\"1\" decoding=\"async\" alt=\"A robot analysing streams of mathematical equations\" data-srcset=\"https:\/\/ichef.bbci.co.uk\/news\/240\/cpsprodpb\/4430\/production\/_115665471_machine-learning.jpg 240w, https:\/\/ichef.bbci.co.uk\/news\/320\/cpsprodpb\/4430\/production\/_115665471_machine-learning.jpg 320w, https:\/\/ichef.bbci.co.uk\/news\/480\/cpsprodpb\/4430\/production\/_115665471_machine-learning.jpg 480w, https:\/\/ichef.bbci.co.uk\/news\/624\/cpsprodpb\/4430\/production\/_115665471_machine-learning.jpg 624w, https:\/\/ichef.bbci.co.uk\/news\/800\/cpsprodpb\/4430\/production\/_115665471_machine-learning.jpg 800w\" data-src=\"https:\/\/i0.wp.com\/c.files.bbci.co.uk\/4430\/production\/_115665471_machine-learning.jpg?resize=640%2C360&#038;ssl=1\" width=\"640\" height=\"360\" class=\"css-evoj7m-Image ee0ct7c0 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 640px; --smush-placeholder-aspect-ratio: 640\/360;\"><\/div>\n<p><\/span><\/span><span class=\"css-1ecljvk-StyledFigureCopyright e34k3c23\">Getty Images<\/span><\/div>\n<\/figure>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>Global law firm DWF, which helps the in-house legal teams of large corporations, is another business now increasingly using the technology.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>It was approached by a large real estate company that had an &#8220;impossible&#8221; task. The client wanted 10,000 property lease documents, stored on paper and electronically, and in different locations, to be digitalised into a central database.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>This firm also wanted to know the exact terms of each of the leases, to discover new commercial opportunities.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>&#8220;Traditionally, you would get paralegals under supervision to plough through the documents. But from a cost point of view it doesn&#8217;t work, and also it&#8217;s inconsistent,&#8221; says Mark Qualter, chief executive of DWF&#8217;s managed services division. <\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>DWF designed an ML system to classify each lease document into categories, identify specific types of details, and then extract data from the document. <\/p>\n<\/div>\n<\/div>\n<div data-component=\"image-block\" class=\"css-18mjolk-ComponentWrapper e1xue1i80\">\n<figure class=\"css-1759m9z-StyledFigure e34k3c20\">\n<div class=\"css-kwaqyc-StyledFigureContainer e34k3c22\"><span class=\"css-1xtcmof-Placeholder e16icw910\"><span><\/p>\n<div><img data-recalc-dims=\"1\" decoding=\"async\" alt=\"Mark Qualter, boss of DWF's managed services division\" data-srcset=\"https:\/\/ichef.bbci.co.uk\/news\/240\/cpsprodpb\/11713\/production\/_115334417_dwf-mark-qualter.jpg 240w, https:\/\/ichef.bbci.co.uk\/news\/320\/cpsprodpb\/11713\/production\/_115334417_dwf-mark-qualter.jpg 320w, https:\/\/ichef.bbci.co.uk\/news\/480\/cpsprodpb\/11713\/production\/_115334417_dwf-mark-qualter.jpg 480w, https:\/\/ichef.bbci.co.uk\/news\/624\/cpsprodpb\/11713\/production\/_115334417_dwf-mark-qualter.jpg 624w, https:\/\/ichef.bbci.co.uk\/news\/800\/cpsprodpb\/11713\/production\/_115334417_dwf-mark-qualter.jpg 800w\" data-src=\"https:\/\/i0.wp.com\/c.files.bbci.co.uk\/11713\/production\/_115334417_dwf-mark-qualter.jpg?resize=640%2C360&#038;ssl=1\" width=\"640\" height=\"360\" class=\"css-evoj7m-Image ee0ct7c0 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 640px; --smush-placeholder-aspect-ratio: 640\/360;\"><\/div>\n<p><\/span><\/span><span class=\"css-1ecljvk-StyledFigureCopyright e34k3c23\">DWF<\/span><\/div>\n<\/figure>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>The banking sector is also embracing ML. UK building society Nationwide had asked US computer giant IBM to build an artificial intelligence &#8220;chatbot&#8221; called Arti for it, to help first-time buyers understand how to get a mortgage.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>But when the UK went into its first lockdown in March, and mortgage holidays were announced, the lender was instead inundated with queries about them.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>In just four days, Arti &#8211; powered by AI platform IBM Watson &#8211; was retrained to answer mortgage holiday questions. The virtual agent also dealt with other questions as Nationwide saw online banking registrations jump by 89%.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>&#8220;In just over two months, Arti had responded to more than 10,000 queries, and a further 350 per day since, freeing up hundreds of hours for frontline teams to focus their time handling more complex requests from members,&#8221; says Michael Conway, UK lead for artificial intelligence at IBM Services.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>&#8220;Put simply, it allowed Nationwide to focus its resources on those who needed the most help, without ignoring the needs of everyone else.&#8221;<\/p>\n<\/div>\n<\/div>\n<div data-component=\"image-block\" class=\"css-18mjolk-ComponentWrapper e1xue1i80\">\n<figure class=\"css-1759m9z-StyledFigure e34k3c20\">\n<div class=\"css-kwaqyc-StyledFigureContainer e34k3c22\"><span class=\"css-1xtcmof-Placeholder e16icw910\"><span><\/p>\n<div><img data-recalc-dims=\"1\" decoding=\"async\" alt=\"People wearing masks queue outside a Nationwide bank\" data-srcset=\"https:\/\/ichef.bbci.co.uk\/news\/240\/cpsprodpb\/B960\/production\/_115665474_be9947b1-ac3c-4869-b943-cddbc17432a1.jpg 240w, https:\/\/ichef.bbci.co.uk\/news\/320\/cpsprodpb\/B960\/production\/_115665474_be9947b1-ac3c-4869-b943-cddbc17432a1.jpg 320w, https:\/\/ichef.bbci.co.uk\/news\/480\/cpsprodpb\/B960\/production\/_115665474_be9947b1-ac3c-4869-b943-cddbc17432a1.jpg 480w, https:\/\/ichef.bbci.co.uk\/news\/624\/cpsprodpb\/B960\/production\/_115665474_be9947b1-ac3c-4869-b943-cddbc17432a1.jpg 624w, https:\/\/ichef.bbci.co.uk\/news\/800\/cpsprodpb\/B960\/production\/_115665474_be9947b1-ac3c-4869-b943-cddbc17432a1.jpg 800w\" data-src=\"https:\/\/i0.wp.com\/c.files.bbci.co.uk\/B960\/production\/_115665474_be9947b1-ac3c-4869-b943-cddbc17432a1.jpg?resize=640%2C360&#038;ssl=1\" width=\"640\" height=\"360\" class=\"css-evoj7m-Image ee0ct7c0 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 640px; --smush-placeholder-aspect-ratio: 640\/360;\"><\/div>\n<p><\/span><\/span><span class=\"css-1ecljvk-StyledFigureCopyright e34k3c23\">Getty Images<\/span><\/div>\n<\/figure>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>Meanwhile, another UK retail bank has been using ML algorithms to identify customers who are showing indications of financial difficulty, so that they can be contacted automatically, and then offered support before matters get out of hand.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>This has been provided to the lender by BJSS, a multinational technology engineering consultancy headquartered in Leeds.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>Sri Harsha Tharkabhushanam, head of data science for BJSS, says that previously of those in arrears, 30% had got to a severe position where &#8220;there was very little the bank could do for them at that point&#8221;.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>But after implementing the ML model, the automated prompts meant fewer people were getting into severe difficulties, with the figure falling to 10%.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>Business intelligence gathering using AI is also becoming a big deal. <\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>For instance, a large European pharmaceutical firm, which wants to remain anonymous, wanted to make sure that if there was a new product launched, or start-up bought, by any of their competitors, it knew about it quickly.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"image-block\" class=\"css-18mjolk-ComponentWrapper e1xue1i80\">\n<figure class=\"css-1759m9z-StyledFigure e34k3c20\">\n<div class=\"css-kwaqyc-StyledFigureContainer e34k3c22\">\n<style data-emotion-css=\"18syo2x-Placeholder\">.css-18syo2x-Placeholder.css-18syo2x-Placeholder img<\/style>\n<p><span class=\"css-18syo2x-Placeholder e16icw910\"><span><\/p>\n<div><img data-recalc-dims=\"1\" decoding=\"async\" alt=\"Presentational grey line\" data-srcset=\"https:\/\/ichef.bbci.co.uk\/news\/240\/cpsprodpb\/1226D\/production\/_105894347_grey_line-nc.png 240w, https:\/\/ichef.bbci.co.uk\/news\/320\/cpsprodpb\/1226D\/production\/_105894347_grey_line-nc.png 320w, https:\/\/ichef.bbci.co.uk\/news\/480\/cpsprodpb\/1226D\/production\/_105894347_grey_line-nc.png 480w, https:\/\/ichef.bbci.co.uk\/news\/624\/cpsprodpb\/1226D\/production\/_105894347_grey_line-nc.png 624w, https:\/\/ichef.bbci.co.uk\/news\/800\/cpsprodpb\/1226D\/production\/_105894347_grey_line-nc.png 800w\" data-src=\"https:\/\/i0.wp.com\/c.files.bbci.co.uk\/1226D\/production\/_105894347_grey_line-nc.png?resize=640%2C2&#038;ssl=1\" width=\"640\" height=\"2\" class=\"css-evoj7m-Image ee0ct7c0 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 640px; --smush-placeholder-aspect-ratio: 640\/2;\"><\/div>\n<p><\/span><\/span><\/div>\n<\/figure>\n<\/div>\n<div data-component=\"image-block\" class=\"css-18mjolk-ComponentWrapper e1xue1i80\">\n<figure class=\"css-1759m9z-StyledFigure e34k3c20\">\n<div class=\"css-kwaqyc-StyledFigureContainer e34k3c22\">\n<style data-emotion-css=\"n5sjuj-Placeholder\">.css-n5sjuj-Placeholder.css-n5sjuj-Placeholder img<\/style>\n<p><span class=\"css-n5sjuj-Placeholder e16icw910\"><span><\/p>\n<div><img data-recalc-dims=\"1\" decoding=\"async\" alt=\"New Tech Economy\" data-srcset=\"https:\/\/ichef.bbci.co.uk\/news\/240\/cpsprodpb\/114DB\/production\/_114957807_bbc_wn_new_tech_economy_650x62.png 240w, https:\/\/ichef.bbci.co.uk\/news\/320\/cpsprodpb\/114DB\/production\/_114957807_bbc_wn_new_tech_economy_650x62.png 320w, https:\/\/ichef.bbci.co.uk\/news\/480\/cpsprodpb\/114DB\/production\/_114957807_bbc_wn_new_tech_economy_650x62.png 480w, https:\/\/ichef.bbci.co.uk\/news\/624\/cpsprodpb\/114DB\/production\/_114957807_bbc_wn_new_tech_economy_650x62.png 624w, https:\/\/ichef.bbci.co.uk\/news\/800\/cpsprodpb\/114DB\/production\/_114957807_bbc_wn_new_tech_economy_650x62.png 800w\" data-src=\"https:\/\/i0.wp.com\/c.files.bbci.co.uk\/114DB\/production\/_114957807_bbc_wn_new_tech_economy_650x62.png?resize=640%2C61&#038;ssl=1\" width=\"640\" height=\"61\" class=\"css-evoj7m-Image ee0ct7c0 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 640px; --smush-placeholder-aspect-ratio: 640\/61;\"><\/div>\n<p><\/span><\/span><\/div>\n<\/figure>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p><a href=\"https:\/\/www.bbc.co.uk\/news\/business-15521824\" class=\"css-yidnqd-InlineLink e1no5rhv0\">New Tech Economy<\/a> is a series exploring how technological innovation is set to shape the new emerging economic landscape.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"image-block\" class=\"css-18mjolk-ComponentWrapper e1xue1i80\">\n<figure class=\"css-1759m9z-StyledFigure e34k3c20\">\n<div class=\"css-kwaqyc-StyledFigureContainer e34k3c22\"><span class=\"css-18syo2x-Placeholder e16icw910\"><span><\/p>\n<div><img data-recalc-dims=\"1\" decoding=\"async\" alt=\"Presentational grey line\" data-srcset=\"https:\/\/ichef.bbci.co.uk\/news\/240\/cpsprodpb\/1226D\/production\/_105894347_grey_line-nc.png 240w, https:\/\/ichef.bbci.co.uk\/news\/320\/cpsprodpb\/1226D\/production\/_105894347_grey_line-nc.png 320w, https:\/\/ichef.bbci.co.uk\/news\/480\/cpsprodpb\/1226D\/production\/_105894347_grey_line-nc.png 480w, https:\/\/ichef.bbci.co.uk\/news\/624\/cpsprodpb\/1226D\/production\/_105894347_grey_line-nc.png 624w, https:\/\/ichef.bbci.co.uk\/news\/800\/cpsprodpb\/1226D\/production\/_105894347_grey_line-nc.png 800w\" data-src=\"https:\/\/i0.wp.com\/c.files.bbci.co.uk\/1226D\/production\/_105894347_grey_line-nc.png?resize=640%2C2&#038;ssl=1\" width=\"640\" height=\"2\" class=\"css-evoj7m-Image ee0ct7c0 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 640px; --smush-placeholder-aspect-ratio: 640\/2;\"><\/div>\n<p><\/span><\/span><\/div>\n<\/figure>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>The company employed Filament AI, a machine-learning software firm in London, to build it a bespoke ML system that could monitor 1,000 websites, 200 story feeds, and roughly 200,000 news articles a day round the clock.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>Michael Osborne, a professor of machine learning at Oxford University, says that companies across many industries are now &#8220;desperately trying to get their hands on ML&#8221;, as many more things are now being quantified digitally, making it easier to analyse them to gain insights.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>Martha White, associate professor of computing science at the University of Alberta in Canada, agrees that the use of ML is growing fast.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>&#8220;The combination of more data, and more powerful computers, and a focus on leveraging both has really propelled the field forward,&#8221; she says.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>&#8220;The prevalence will continue to grow for a few reasons. Firstly, there is still lots of low-hanging fruit, and the ability to monetise with the existing technology. Secondly, we are going to get better at improving our own decision making, using predictions from machine-learning systems.&#8221;<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>But although ML is becoming increasingly popular, there are concerns it has been oversold as a &#8220;magic wand&#8221;, and the public&#8217;s distrust of it is only rising, warns Prof Osborne.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>&#8220;ML is not this all-singing, all-dancing solution to our woes,&#8221; he says. &#8220;Instead it&#8217;s something that delivers value only when working hand-in-hand with humans, and having humans tailor it to their specific needs.<\/p>\n<\/div>\n<\/div>\n<div data-component=\"text-block\" class=\"css-uf6wea-RichTextComponentWrapper e1xue1i83\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>&#8220;ML is powerful, but not a fully general-purpose technology. It needs a lot of careful tweaking to get it to work for any new application.&#8221;<\/p>\n<\/div>\n<\/div>\n<p>Published at Mon, 30 Nov 2020 00:00:00 +0000<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How this proptech startup is disrupting the real estate market with draws and flash sales&#8230;<\/p>\n","protected":false},"author":3,"featured_media":3996,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-3995","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence"],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/techclot.com\/wp-content\/uploads\/2020\/11\/Whaaaaaaaaaaaaaaaaaaaaaaaaa-1606643253607.png?fit=800%2C960&ssl=1","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p3orZX-12r","jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/techclot.com\/index.php\/wp-json\/wp\/v2\/posts\/3995","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/techclot.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/techclot.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/techclot.com\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/techclot.com\/index.php\/wp-json\/wp\/v2\/comments?post=3995"}],"version-history":[{"count":0,"href":"https:\/\/techclot.com\/index.php\/wp-json\/wp\/v2\/posts\/3995\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/techclot.com\/index.php\/wp-json\/wp\/v2\/media\/3996"}],"wp:attachment":[{"href":"https:\/\/techclot.com\/index.php\/wp-json\/wp\/v2\/media?parent=3995"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/techclot.com\/index.php\/wp-json\/wp\/v2\/categories?post=3995"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/techclot.com\/index.php\/wp-json\/wp\/v2\/tags?post=3995"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}